Conditions info

1.1 Products and pricing

All prices are quoted in Australian Dollars and inclusive of 10% GST.

We reserve the right to alter prices and stock at any time, without prior notice.   


1.2 Privacy and security

We take all reasonable precautions to keep all information supplied to us by our customers strictly confidential (that includes your name, address, telephone number and email address). We do not supply our "mailing information" to third parties. Information supplied to us will be used to process your order. From time to time we may use email addresses to advise our clients of special offers, etc. that may be of interest to them, unless expressly advised otherwise in writing. To unsubscribe to our newsletter or email updates please email us and enter "unsubscribe" in the subject or first line.

Information supplied to us may be stored on our computer, but will never be supplied to any 3rd party persons or agencies. We use a secure payments (eg. Paypal, eftpos) for credit card transactions, as this service is completely separate of our organisation.

We recommend using Paypal for payments. Paypal is a fast, secure and established online payment method. Either pay with $ in your Paypal account or via Paypal with your credit card (Visa or Mastercard). Paypal automatially encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

If you'd like to find out more information about Paypal's security, please click here more about Paypal security.


1.3 Returns, exchanges and refunds

Items are handmade, therefore slight irregularities sometimes occur, we think this adds to the beauty of the products. If for any reason you are not happy with your purchase, simply return the goods to us in their original boxed, unused, undamaged condition within 7 days, with a print out of the invoice/receipt to receive a refund or exchange (minus postage).

For all returns you will be responsible for payment and organisation of the return of the goods via trackable post back to Vinyl Cuts. When returning items we strongly suggest that you receive proof of postage, eg. registered mail, so that items can be tracked.

Any goods being returned lost in transit, returned in less than perfect condition or incomplete, will not be refunded or exchanged.

Items made from vinyl records which is plastic therefore care needs to be taken, as with any plastic. Any goods that have been damaged by misuse will not be refunded or exchanged. 

Should you require an exchange (for change of mind), you will incur addition postal charges to resend the new goods.

Refunds will be made via the same method as original payment.


1.4 Disclaimer

Our ranges are handmade and therefore slight variations may occur. 

Please note that descriptions and colours on this website are a guide only. All images, descriptive matter, specifications are issued for the sole purpose of giving an approximation of the goods. If at any time you'd like to know more or have further questions please email us at info@vinylcuts.com.au.


1.5 Copyright

All images, logos, copy, photography, web page designs are copyright to Vinyl Cuts and remain the property of Vinyl Cuts and cannot be reproduced, published, transmitted, distributed, displayed or exploited, in whole or part, without Vinyl Cuts' express permission. Our coloured rabbit images are courtesy of Koch. All rights et al. remain with Koch at koch.com.au.